Privacy policy
Collection of personal information
CIVILON Toronto collects various types of personal data to provide an optimal shopping experience. This data may include:
- First name and surname
- Delivery and billing address
- Email address
- Telephone number
- Payment information
Use of personal information
The personal information collected is used for the following purposes:
- Processing and dispatch of orders
- Payment management and fraud prevention
- Communicating with customers about their orders and our product offerings
- Improving our customer service and responding to requests
- Sending information about new products, promotions and events (with customer consent)
Sharing of personal information
CIVILON Toronto does not sell, rent or share personal information with third parties, except in the following cases:
- With external service providers who process payments and ship orders
- If required by law or to comply with legal process
- To protect the rights, property or safety of CIVILON Toronto, its customers or the public
Security of personal information
CIVILON Toronto implements appropriate security measures to protect personal information from unauthorised access, modification, disclosure or destruction. These measures include:
- The use of encryption technologies for payment transactions
- Restricted access to personal information to employees and partners who need the information to provide our services
Retention of personal information
CIVILON Toronto retains personal information for as long as necessary to full fill the purposes for which it was collected, including legal, accounting or reporting requirements.
Customer rights
Customers have certain rights under applicable law with respect to their personal data, including:
- Right of access: Customers can request a copy of their personal data held by CIVILON Toronto.
- Right to rectification: Customers can request correction of incorrect or incomplete personal data.
- Right to deletion: Customers may request deletion of their personal data, taking into account legal retention periods.
- Right to withdraw consent: Customers may withdraw their consent to the processing of their personal data at any time.
Cookies and similar technologies
CIVILON Toronto uses cookies and similar technologies to improve user experience on our website. Cookies help remember customer preferences and track site usage. Customers can adjust their browser settings to refuse cookies, but this may affect the functionality of the website.
Privacy policy changes
CIVILON Toronto may update this privacy policy from time to time. Any changes will be published on this page with an updated date. Customers are encouraged to return to this page regularly to stay informed of any changes.
Contact details
For questions about this privacy policy or to exercise your rights in relation to personal data, please contact CIVILON Toronto at:
E-mail: info@civilontoronto.com
CIVILON Toronto is committed to protecting the privacy of its customers and using personal data responsibly and securely.